Server Offline: 08/26/2012

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ForsakenPlague
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Re: Server Offline: 08/23/2012

Post by ForsakenPlague » Fri Aug 24, 2012 1:38 am

Hi guys, sorry for the inconvenience, but all three Arkaz servers are temporarily offline due to technical difficulties. It should be up within a day. However, if it isn't, I'll post here to keep you guys in the loop on what's happening.

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ForsakenPlague
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Re: Server Offline: 08/24/2012

Post by ForsakenPlague » Sat Aug 25, 2012 2:18 am

Hey guys, we're still down. I don't have a solid ETA for when we'll be back up again. Terryrayc is unavailable, and it's a problem we can't solve remotely. Hopefully I'll have some better news to share tomorrow!

FP

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Re: Server Offline: 08/26/2012

Post by ForsakenPlague » Sun Aug 26, 2012 11:35 pm

Hey boys and girls, just to keep you in the loop, we're having a hard time getting in touch with Terryrayc(Vacation and being abducted by Were-Ninja Jedi are two current theories). I'll post here when I have more details to share.

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terryrayc
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Re: Server Offline: 08/26/2012

Post by terryrayc » Mon Aug 27, 2012 3:06 am

strange, everything looks up to me...though it could be internet issues...weather sucks right now.
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Re: Server Offline: 08/26/2012

Post by terryrayc » Mon Aug 27, 2012 3:50 am

looks like we ran out of disk space on the db server...which is strange because a few weeks ago we had a ton of free space. I'm working on that now. Should be up shortly.
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Re: Server Offline: 08/26/2012

Post by terryrayc » Mon Aug 27, 2012 4:16 am

servers should be up
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Re: Server Offline: 08/26/2012

Post by terror2001 » Mon Aug 27, 2012 4:55 am

Not quite fully there yet so please be patient everyone.

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Re: Server Offline: 08/26/2012

Post by terryrayc » Mon Aug 27, 2012 4:40 pm

currently I have the system moving the server vault backups to a different vdisk. This is generating a lot of I/O because the vdisk is on a shared drive. I'm going to stop that when I get home from work and install a new disk to use that is not shared. This should take care of most of the issue. I also notice that I have around 5 years of SV backups that are online. I'm going to move those to an offline storage and only keep about a month of online files. This will solve the space issues for good. However this means that if you need a character restored from longer then a month ago it'll take a few extra hours for me to do the restore.
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Re: Server Offline: 08/26/2012

Post by ForsakenPlague » Mon Aug 27, 2012 10:02 pm

Hey boys and girls, the servers should be up and running. However, I have a sneaking suspicion quite a few people will need character restores(In addition to the ones that already posted). Please check your vaults and make sure all your characters are there. Post here ... http://www.arkaz.com/viewtopic.php?f=32&t=7363&start=30 ... if any are missing or corrupted. Thanks for your patience, and sorry for the inconvenience!

Also, big thanks to Terryrayc for getting us back up and running!

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