Page 1 of 1

To Daemona and Azura

Posted: Fri Sep 29, 2006 4:42 pm
by Alphonse
looks like the connection is down again.

I'll try and pick up that event at 20:00 GMT tonight. Everyone else is welcome too

Al

Posted: Fri Sep 29, 2006 4:45 pm
by Daemona
Sounds good, looks like it really went down this time.

Posted: Fri Sep 29, 2006 4:48 pm
by Daemona
As an after thought. On Avlis the trend is to blame Snow for this type of thing. Can I blame Kaz? :wink:

Posted: Fri Sep 29, 2006 4:55 pm
by Alphonse
Daemona wrote:As an after thought. On Avlis the trend is to blame Snow for this type of thing. Can I blame Kaz? :wink:
sure. why not. I'm planning to :D

Posted: Fri Sep 29, 2006 5:01 pm
by kazlaan
Alphonse wrote:
Daemona wrote:As an after thought. On Avlis the trend is to blame Snow for this type of thing. Can I blame Kaz? :wink:
sure. why not. I'm planning to :D
*scribe a short note in a black lether ledger*

*chuckles evily*

Posted: Fri Sep 29, 2006 5:11 pm
by terryrayc
I'm working with the cable company. Problem is it's an on again off again problem,...and everytime a etch comes out it's working again.

They keep trying to catch it while it's down. I'm calling them now to see if they can get a tech out right now. I've now been moved to the highest level of support. They are now suspose to send a tech out right away when a problem happens rather then scheduling a tech like normal....I hope this gets fixed soon...it's way past being a pain in the ass.

Posted: Fri Sep 29, 2006 8:18 pm
by Alphonse
sorry guys.

lets try again at 21:30 GMT

Posted: Fri Sep 29, 2006 8:23 pm
by terryrayc
okay the Cable Company has moved the issue up the foodchain. I got a call from the Regional Manager who is pissed off this issue hasn't been fixed. He gave me a 3 month credit as a way of saying sorry ($350.00) which is nice and he has 2 lead techs scheduled to come out tomorrow at 8am until the problem is fixed even if they have to rerun the line from the pole to my router.

Posted: Fri Sep 29, 2006 8:26 pm
by Alphonse
heh. well thats not too bad. At least they're gonna make sure it works properly