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Arkaz Policy on Player complaints / problems
Posted: Fri Sep 16, 2005 8:16 am
by Alphonse
Any complaints about fellow players should be emailed to
staff@arkaz.com
Any complaints about DMs should be emailed to
alphonse@arkaz.com
Complaints should not be aired publicly on the forums.
If at all possible complaints should include log files and/or screenshots of the events
Re: Arkaz Policy on Player complaints / problems
Posted: Mon Sep 22, 2008 11:33 am
by Alphonse
*bump*
All complaints about DMs or players need to be sent to ME. I check the forums multiple times daily
They should not be made on the forums, or on IRC, or to other team members.
Alphonse
Arkaz Head DM
Re: Arkaz Policy on Player complaints / problems
Posted: Sun Sep 28, 2008 7:14 pm
by Thor
I'd also like to take a moment to remind you all about part of the process of filing a complaint which can help us (and you):
It is often useful to have screen shots of the incident which occurred. You can do this by pressing the Print Screen key on your keyboard (which tends to be to the right of the F-keys along the top of your keyboard). An image is then saved to your NWN\Screenshots folder. Please attach any relevant images along with your emailed complaint.
Re: Arkaz Policy on Player complaints / problems
Posted: Wed May 20, 2009 12:22 am
by corwink
--Deleted by Terry--
Re: Arkaz Policy on Player complaints / problems
Posted: Thu Mar 22, 2012 8:11 pm
by terryrayc
Any and all complaints about players should be sent to
dms@arkaz.com
Complaints regarding DM's need to be sent to
leaders@arkaz.com
However if you have an issue that you think involves a senior leader please either pm me or send an email to
terryrayc@arkaz.com
Re: Arkaz Policy on Player complaints / problems
Posted: Mon Apr 02, 2012 7:41 pm
by terror2001
*bump* This is the relevant data to date.
Alphonse wrote:Complaints should not be aired publicly on the forums.
They should not be made on the forums, or on IRC, or to other team members.
If at all possible complaints should include log files and/or screenshots of the events
Thor wrote:I'd also like to take a moment to remind you all about part of the process of filing a complaint which can help us (and you):
It is often useful to have screen shots of the incident which occurred. You can do this by pressing the Print Screen key on your keyboard (which tends to be to the right of the F-keys along the top of your keyboard). An image is then saved to your NWN\Screenshots folder. Please attach any relevant images along with your emailed complaint.
terryrayc wrote:Any and all complaints about
players should be sent to
dms@arkaz.com
Complaints regarding
DM's need to be sent to
leaders@arkaz.com
However if you have an issue that you think involves a
senior leader please either pm me or send an email to
terryrayc@arkaz.com