To Daemona and Azura
Moderators: Dungeon Masters, Hala DM
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- Team Member; Retired with honors
- Posts: 2475
- Joined: Fri Aug 19, 2005 12:00 am
- Location: the DM client (GMT)
To Daemona and Azura
looks like the connection is down again.
I'll try and pick up that event at 20:00 GMT tonight. Everyone else is welcome too
Al
I'll try and pick up that event at 20:00 GMT tonight. Everyone else is welcome too
Al
*creater / destroyer of worlds*
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- Team Member; Retired with honors
- Posts: 866
- Joined: Sun Aug 28, 2005 12:00 am
- Location: *on the dark side...and lost somewhere in the real world....*
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- lord of all I prevail
- Posts: 4646
- Joined: Wed Jun 22, 2005 12:00 am
- Location: Florida
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I'm working with the cable company. Problem is it's an on again off again problem,...and everytime a etch comes out it's working again.
They keep trying to catch it while it's down. I'm calling them now to see if they can get a tech out right now. I've now been moved to the highest level of support. They are now suspose to send a tech out right away when a problem happens rather then scheduling a tech like normal....I hope this gets fixed soon...it's way past being a pain in the ass.
They keep trying to catch it while it's down. I'm calling them now to see if they can get a tech out right now. I've now been moved to the highest level of support. They are now suspose to send a tech out right away when a problem happens rather then scheduling a tech like normal....I hope this gets fixed soon...it's way past being a pain in the ass.
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- lord of all I prevail
- Posts: 4646
- Joined: Wed Jun 22, 2005 12:00 am
- Location: Florida
- Contact:
okay the Cable Company has moved the issue up the foodchain. I got a call from the Regional Manager who is pissed off this issue hasn't been fixed. He gave me a 3 month credit as a way of saying sorry ($350.00) which is nice and he has 2 lead techs scheduled to come out tomorrow at 8am until the problem is fixed even if they have to rerun the line from the pole to my router.